Shipping Policy
Effective Date: 01 June 2024
Welcome to Blueberry10! We are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the shipping process, costs, and timelines for orders placed on our website, https://blueberry10.com. Please review this policy carefully before making a purchase.
1. Shipping Destinations
Blueberry10 ships to addresses within [your country] and internationally. However, there may be some restrictions on specific international locations, and additional shipping charges may apply.
2. Processing Time
- Order Processing: All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
- Order Confirmation: You will receive an email confirmation once your order has been successfully placed. This email will include your order number and details of your purchase.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 5-10 business days.
- Express Shipping: Delivery within 2-5 business days.
- International Shipping: Delivery within 7-15 business days, depending on the destination.
Please note that delivery times are estimates and may vary depending on factors beyond our control, such as customs delays or local postal services.
4. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. The rates may vary based on the shipping method selected and the destination of your order. Here is an overview of our shipping rates:
- Standard Shipping: [Cost]
- Express Shipping: [Cost]
- International Shipping: [Cost]
Free standard shipping is available on orders over [Amount].
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track the status of your order by visiting the carrier’s website and entering the tracking number provided.
6. Delivery Issues
If you experience any issues with your delivery, such as delayed or lost shipments, please contact our customer service team at [contact email] or [phone number]. We will work with the shipping carrier to resolve the issue as quickly as possible.
7. Customs, Duties, and Taxes
Blueberry10 is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
8. Damaged or Lost Items
- Damaged Items: If you receive a damaged item, please contact us immediately at [contact email] with your order number and a photo of the item’s condition. We will address these on a case-by-case basis but will work towards a satisfactory solution.
- Lost Items: If your package is marked as delivered but you have not received it, please contact us at [contact email]. We will contact the carrier to investigate and resolve the issue.
9. Shipping Address
Please ensure that the shipping address you enter at checkout is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
10. Changes to This Shipping Policy
We may update this Shipping Policy from time to time in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” of this Shipping Policy. We encourage you to review this Shipping Policy periodically.
Contact Us
If you have any questions or concerns about this Shipping Policy, please contact us at:
Blueberry10
- Email: customerservice@blueberry10.com
- Phone: +44 7533365823